Terms of service
These terms apply to every visit to raffisport.com and every order placed on it. By using the site or placing an order, you agree to them. The site and the shop are operated by Moumjoghlian Group SARL, trading as Raffi Sport, 49 Arax Street, Arzoumanian Building #3609, Bourj Hammoud, Lebanon.
1. Orders
Our online ordering service is subject to availability. We reserve the right to reject any order. Our business hours are Monday to Saturday, 9:00 am to 5:30 pm (GMT+2). Working days may be affected by public holidays, security conditions or public announcements.
2. Prices and payment
All prices are in US dollars. In Lebanon you can pay cash on delivery, or pay in our shop when you collect your order. For international orders we accept online card payments, money orders (such as Western Union) and bank transfers; bank transfers are only accepted for orders above $499, excluding shipping. International orders are shipped after we receive your payment.
3. Shipping
Lebanon: shipping costs $4, and is free on orders of $49 and above. Products in stock arrive within 1–3 business days. You can also choose "Pick up" at checkout and collect your order from our shop.
Rest of the world: the shipping rate depends on your address and the weight and size of your package, and our sales team will send it to you. Orders are shipped by express courier (Aramex or DHL) and arrive within 5–10 business days. The minimum order value for international orders is $99.
Delivery times may be affected by public holidays, bad weather, traffic, security conditions or courier delays. No liability shall attach as a result of any such delay.
4. Returns and exchanges
Returns and exchanges are possible within 14 days, under the conditions in our Refund policy. Table tennis blades, rubbers and rackets, and assembled equipment, cannot be returned or exchanged. A $4 return or exchange shipping fee may apply.
5. Custom prints
Items with your own print, name or number are made for you and can only be cancelled before printing starts.
6. Use of this website
Restriction of use: all content on this website is provided for personal, non-commercial use only. Any modification, reproduction, distribution or use of this content for other purposes is strictly prohibited. Altering or removing any copyright, trademark or other notice violates Raffi Sport's intellectual property rights.
Availability: access to the website may be suspended temporarily and without notice for system failure, maintenance, repair or reasons beyond our control. Raffi Sport disclaims all liability for any malfunction, suspension or interruption of the site, including inaccessibility due to network problems.
Limitation of liability: Raffi Sport is not responsible or liable for any damages or injuries resulting from your use of this website, including damages or interruptions caused by system failures, errors, omissions, defects, delays in operation or transmission, computer viruses or connection failures.
Disclaimer: the content of this website may include technical inaccuracies or typing errors. Raffi Sport may correct, improve or change the content at any time without notice.
7. Contact
Raffi Sport, 49 Arax Street, Arzoumanian Building #3609, Bourj Hammoud · +961 70 225 928 · info@raffisport.com